About // Contact

Contact the Matsuricon Team

Skip the switchboard. Choose the topic closest to your question and your email will go directly to the Matsuricon team that can help.
Find Your Inbox

7 direct channels // Ready

Step 01
Pick the closest topic
Step 02
Add useful context
Step 03
Send it to the crew

Contact directory // Choose a route

One Message. One Destination.

Sending your question to the most relevant inbox helps the right team see it without an extra handoff.

Fan experience // 01

Programming & Activities

Questions about what happens at Matsuricon belong with the teams building the weekend.

Direct email route

Convention services // 02

Tickets & Partnerships

Connect with the people handling attendee registration and organization-wide opportunities.

Direct email route

Marketplace // 03

Artists & Vendors

Application status questions go straight to the marketplace team responsible for your area.

Direct email route

Message prep // Three quick checks

Give the Team a Useful First Message

A little context up front makes it easier to identify your request and connect it with the right convention details.

Ready to transmit

Before You Send

Include what applies to your question; no special format is required.
  1. 01 // Use a specific subject line that names the event, order, or application.
  2. 02 // Include the email address used to register or apply when it is relevant.
  3. 03 // Add any useful confirmation number, deadline, or other context in the first message.

If your question touches more than one area, choose the inbox closest to the main action you need.