Guest Operations // Signing Protocol

Autographs

Everything you need to know before joining a guest signing line at Matsuricon.

Schedule subject to change

Guest signing guide

Autograph Desk.Briefing

Know Before You Queue

Autograph sessions are limited, high-demand experiences. Check the latest schedule, arrive prepared, and follow Autograph Staff directions so each line can move safely and fairly.

Best first step

Review posted session details and speak with Autograph Staff if you have a question or need an accommodation.

Erica Lindbeck signing an illustrated print at Matsuricon.
Signing session // 01
Brianna Knickerbocker signing a print for an attendee at Matsuricon.
Signing session // 02

Protocol // 01

Schedules Can Change

Live schedule protocol

Changes, cancellations, and surprise additions can and will occur before and during the Convention. For the most up-to-date information, please check back here often. Updated schedules will also be publicized as soon as possible to reflect any and all changes.

Read before arrival

Protocol // 02

Lines Have Limits

Capacity and timing protocol

Due to the high demand and the limited time available for Autographs, Guests may not be able to sign for everyone. Additionally, the Autograph area staff may need to shut down a line at any time, even if people are still waiting for an autograph. If shutting down becomes necessary, we apologize in advance for any resulting inconvenience or disappointment.

Read before arrival

Protocol // 03

Prepare for Payment

Pricing and signing protocol

Please note that Guests can and will charge for their autograph, so please adhere to all posted pricing and ensure that the required payments are prepared in advance. Most Guests will sign one print or one item per their payment request. Guests are not expected to sign anything they deem offensive or that violates contractual agreements.

Read before arrival

Accessibility.Support

Attendees with Mobility Issues

Ask Autograph Staff for available accommodations before entering a signing line.

  1. Check with Autograph Staff about available accommodations before joining a line.

  2. If the line is short, a staffer may hold your place and escort you to the front when your turn arrives. If a line is extremely long, the staffer may suggest an alternative, such as returning at a specific time.

  3. If you would like multiple signatures, you may request further assistance. Staff may ask you to return at a less busy time.

Important: If you do not approach staff and request assistance, it is expected that you will wait in any Autographs line with all other attendees.