Attendee Operations // Community Standards

Policies & Safety

One shared standard keeps Matsuricon welcoming, accessible, and fun. Read these policies before you arrive and follow staff direction throughout the weekend.

Read before arrival

Venue + city rules apply

Safety.Briefing

Your Badge Comes with a Responsibility

Be safe, be courteous, and help protect the people and spaces that make Matsuricon possible.

This list is extensive, but no policy can anticipate every possible action. Possession of a badge and the right to attend remain at the sole discretion of Matsuricon and its staff. A badge may be revoked at any time, for any reason, with or without a refund.

You are also subject to the rules of the Hyatt Regency Columbus, the Greater Columbus Convention Center, and the City of Columbus. Matsuricon is a guest in these venues and must follow directions from venue management and local authorities.

When in doubt: pause and ask a Matsuricon staff member before acting.

Need assistance?

Find the Right Team

During the event, report safety concerns to Convention Operations or a Matsuricon Security staff member. Accessibility Services is located in the Knox room of the Hyatt.

Core Protocol // 01

General Rules

These standards apply throughout Matsuricon-controlled areas. Staff, venue personnel, and law enforcement may give additional safety directions when circumstances require them.

  • No live ammunition is allowed at the convention. If you are found with live ammunition, you will be removed from the event and the police will be contacted.
  • While attending Matsuricon, you are subject to all state, local, and federal laws.
  • Treat every person you encounter with the same respect you wish to receive.
  • Wear your badge in a visible area at all times. If you cannot produce a badge when asked, Matsuricon may ask you to leave convention areas.
  • Carry a state-issued photo ID when possible, in accordance with ORC 2921.29.
  • Shoes must be worn at all times. Heelys, skateboards, roller skates, and other forms of conveyance may not be ridden unless Matsuricon has expressly permitted them. Appropriate exceptions are made for people with mobility needs.
  • Do not drop anything from balconies or second-story walkways.
  • Respect the hotel and convention center. You are responsible for damage caused by you or anyone in your care, including children and pets.
  • Keep hallways, walkways, exits, staircases, and doorways clear. Matsuricon, venue staff, or police may stop or relocate activity that obstructs traffic.
  • Actual weapons of any kind are not allowed inside the convention center, whether peace bonded or not. Flammable materials, fireworks, and airsoft guns are also prohibited.
  • Replica swords, blades, firearms, and similar items purchased in the Vendors Room must remain boxed or wrapped and be stored promptly in a hotel room or vehicle.
  • Mock fighting and swordplay are not allowed inside the convention center. Still poses are permitted when props meet policy requirements and do not endanger or obstruct others.
  • Signs that promote solicitation, including “free hugs” or “kiss for $1,” are prohibited.
  • Vulgar remarks and hate speech will not be tolerated for any reason.
  • Panhandling of any kind will not be tolerated.
  • Matsuricon may have Columbus Police search bags at specific events, including dances and concerts. You may decline a search, but you must store the bag in a personal space before entering. Beverage containers may also be inspected.
  • Laser pointers are prohibited.
  • Alcoholic beverages may not be taken outside the hotel or convention center, in accordance with local open-container laws.

Programming // 02

Rating Guide

Programming listings use the following ratings so you can plan your convention. Check the published schedule for the rating assigned to each panel or event.

All Ages

Open to Everyone

These panels and events have no rating concerns that make them inappropriate for any attendee.

18+

Adults Only

These events may include graphic violence, sexual content, or extreme language. Entry is limited to attendees age 18 or older, and photo ID is required.

Attendee Support // 03

Accessibility & Disability Assistance

Matsuricon is committed to an environment where every attendee can participate. Available support includes accessible parking, wheelchair options, sensory resources, and seating accommodations.

Staff and volunteers receive guidance on supporting attendees with different needs. Tell us what will help you participate so the team can identify an appropriate accommodation.

Seating.Accommodations

Arrive Early and Check In

Arrive at least 15 minutes before an event, and earlier for Main Events. At the front of the line, show door staff your badge and explain the seating assistance you need. Front-of-line access is not provided, and preferred seating cannot be guaranteed when an event is at capacity.

Service.Animals

Service Animals Are Welcome

ADA-defined service animals may accompany their handlers anywhere the public is allowed. Handlers are responsible for care, supervision, and waste. An animal that becomes disruptive or presents a direct safety threat may be subject to venue and Matsuricon safety decisions.

Sensory.Support

KultureCity Resources

The convention center offers sensory bags with noise-canceling headphones, fidget tools, and other resources through its partnership with KultureCity. Ask at a GCCC customer service desk.

Mobility.Support

Wheelchair Availability

Traditional wheelchairs are available through GCCC Public Safety with a photo ID held as collateral. Call (614) 827-2547 to reserve one. Electric wheelchairs may be rented through GCCC customer service, subject to availability and credit-card payment; reserve ahead at (614) 827-2531.

If you plan to attend 18+ programming, obtain the 18+ sticker for your badge before leaving your photo ID as wheelchair collateral. Contact Accessibility Services before arrival if you need help coordinating badge pickup or age verification.

Have a question or suggestion? Email accessibility@matsuricon.org or speak with the team in the Knox room during the event.

Guest Operations // 04

Autograph Policy

Autograph schedules, payment expectations, line limits, signing rules, and mobility assistance are maintained in the dedicated autograph guide.

Family Safety // 05

Children’s Policy

Matsuricon can be an exciting and overwhelming event for fans of every age. Children are not the direct responsibility of Matsuricon or its affiliates. A parent or legal guardian must accompany every child under age 12 at all times.

Children age 10 and under receive a free child badge with the purchase of a regular badge. A child badge does not grant entry to rooms or events unless the child is accompanied by an adult with the matching badge.

Matsuricon strongly encourages every child to carry identification and parent or guardian contact information. A state ID, school safety card, or laminated emergency card can help staff reconnect a separated child with their family.

Family.Plan

Before Entering the Crowd

  • • Do not leave a young child unattended.
  • • Make sure your child knows or carries your name, phone number, hotel, what you are wearing, and an off-site emergency contact.
  • • Choose meeting places and times for children over 12. Avoid large, crowded locations such as the Vendors Hall and Gaming Room.
  • • Prefer a clear landmark such as the seating stairs by the Delaware Rooms or the Columbus Tourism Desk on the first floor.

The convention does not have a site-wide public announcement system and cannot page a missing child. If you cannot reconnect at your meeting place, contact Matsuricon Security, Convention Operations, or the Information Desk immediately.

Attire // 06

General Dress Code

  • Clothing must cover at least the same areas as a typical swimsuit, such as a standard bikini or trunks.
  • Nipples must be covered at all times for every gender. Opaque tape may be used. Although public toplessness may be legal in Columbus, the convention venue is private property and may set its own dress standards.
  • Metal is permitted on clothing when it is dull and extends no more than two inches. It must not be able to damage people or property during normal movement.
  • Clothing with offensive or inappropriate messages is not permitted. Matsuricon may ask you to cover the message or change clothes.
  • Modern military and official-service uniforms from the 20th or 21st century may not be worn as costumes. This includes uniforms that could be understood as military, militia, security, police, fire, or emergency medical attire. Uniforms, flags, badges, or markings affiliated with terrorist groups are also prohibited.

Costuming // 07

Cosplay Dress Code

  • The General Dress Code applies to every costume without exception.
  • Live steel, airsoft guns, props over six feet, projectile toys, and swinging props are prohibited. You are responsible for your prop in crowded areas, and Matsuricon may confiscate a prop that damages or threatens people or property.
  • A costume that restricts vision, uses stilts, or includes large armor or props must have a handler who can help its wearer navigate safely. Stilts may not be worn in elevators.
  • If a prop or costume blocks another attendee’s view during an event or panel, staff may ask you to relocate.
  • Feathers, glitter, and body paint must be sealed properly. Costumes may be subject to a smear test to confirm that materials will not transfer through casual contact.

Footwear.Required

Every attendee must wear traditional footwear. Ice skates, roller skates, rollerblades, skateboards, Heelys, and similar conveyances may not be used. Appropriate exceptions are made for mobility needs. Staff will ask anyone wearing prohibited footwear to change shoes.

Cosplay Equipment // 08

Permitted Prop Weapons

  • Staves, bo staffs, bokken, shinai, and wooden swords are permitted when handled responsibly and when they meet every other policy requirement.
  • Fake or fabricated props made from materials such as tissue paper, plaster, or cloth are permitted only when they are safe. Props may not create trip, snag, traffic, door, or hallway hazards.
  • Prop weapons must be shorter than six feet, six inches (6′6″).
  • Chains must be shorter than three feet (3′), regardless of material. This includes chain wallets and non-costume chains.
  • Prop bows may be carried when they are not tightly strung and otherwise meet general policy. Authentic arrows, tipped or untipped, crossbow bolts, and other projectiles are prohibited.
  • Every prop and prop weapon must be checked and tagged at Security Operations.

Security Review // 09

Props & Prop Weapons Policy

  • No live steel is permitted. This includes swords, bayonets, knives, star knives, shuriken, and other metal objects that can have an edge, whether or not the edge is sharpened.
  • No projectile prop weapon is permitted. This includes functional or nonfunctional airsoft guns, BB or pellet guns, crossbows, dart guns, blowguns, water guns, stun guns, Tasers, and Nerf guns.
  • A resin or clearly toy-like prop firearm may be considered only when it has no moving parts and has a non-removable orange tip. Airsoft guns are never acceptable. Any item that resembles a working firearm is prohibited, and Security management has final say.
  • No paddles of any kind are permitted, including yaoi or yuri paddles.
  • No explosives or chemicals are permitted, including smoke powder, sparklers, and fireworks.
  • Anything illegal in Columbus or the State of Ohio is illegal in every Matsuricon venue. Illegal weapons will be reported to the appropriate authorities.

Behavior.With.Props

Safe Carrying Is Required

Swinging a prop, using it in a public area, or otherwise creating a hazard will cause the item to be deemed unsafe. You will be required to remove it from the convention center.

Edged or otherwise prohibited props purchased in the Vendor Hall must remain boxed and be removed from convention center property immediately. They may not be opened on GCCC or Hyatt property.

Authorized Security staff may inspect any prop brought into the convention, including an item that received prior approval elsewhere. Anything that blocks doors or hallways or creates a potential danger may need to be removed.

Remember: the fact that a staff member has not stopped you does not mean an item is allowed.

Community Safety // 10

General Anti-Harassment Policy

Harassment of any kind—racial, sexual, or otherwise—will not be tolerated. Harassment includes, but is not limited to, stalking, unwanted touching, and behavior that creates a hostile environment for another attendee.

All reported claims will be investigated and turned over to law enforcement when appropriate. Matsuricon may mediate a claim at its discretion and follows a zero-tolerance approach after mediation.

Report harassment when it occurs. Staff members are available in Convention Operations throughout the event.

Report incidents promptly // Convention Operations is staffed throughout the event